Shipping & Return

All orders over 99£ can enjoy the FREE WORLDWIDE SHIPPING.

Please, use the below listing to check rates and estimated delivery times. 

United Kingdom

  • Shipping 4-6 working days with Standard Delivery: FREE
  • Shipping 1-4 working days with DHL Express: 20£

Europe 
Andorra, Spain, France, Germany, Ireland, Italy, Portugal

  • Shipping 4-6 working days with Standard Delivery: 10£

America
Canada and the United States

  • Shipping 6-10 working days with Standard Delivery: 10£

America
(Other American countries that are not listed in the below group)

  • Shipping 6-12 working days with Standard Delivery: 18£

Asia
Japan, South Korea, Vietnam, and Malaysia

  • Shipping 4-8 working days with Standard Delivery: 15£

Africa

  • Shipping 5-10 working days with Standard Delivery: 20£

Oceania

  • Shipping 5-10 working days with Standard Delivery: 10£

Please note that the shipping price does not include local import taxes, which may apply to shipments destined for countries outside the European Union. These expenses are not the responsibility of the brand and must be borne by the recipient of the parcel. Regrettably, we have no control over these charges and cannot provide an estimate, as customs policies and import duties vary by country.

The customer may assume full responsibility for all postal charges, return shipment costs, customs fees, and handling charges if they decline to accept a parcel due to import duties or taxes.

If the country of destination cannot be found in the checkout process, contact our customer service team at contact@disoffice.co to check the fee.

 

Return and exchange policy

Please note all final sale & archive items are not eligible for return or exchange.

Once you have received your order, you have 7 days to make a return. You have to follow these steps:

  1. Fill in this form with your order number, the reference (s) you want to send back, and the reason: https://disoffice.co/pages/contact
  2. Once the return is accepted, you will receive an email with the prepaid return label* and the steps to schedule a pickup or the nearest drop-off point.
  3. The returned articles should be packaged in original condition with the original labels.

*There is a £25 restocking fee for international returns and exchanges and a £15 restocking fee for domestic returns and exchanges. Made to order products does not provide any returns.

Original shipping costs are not refunded.

The product must be in perfect condition, and the original labels must be included.

If you want to make an exchange for another size, you will need to make a return and place a new order. Please, email us at contact@disoffice.co and we will get back to you ASAP.